A technical issue that was preventing many Bank of America customers from accessing their bank accounts on Wednesday has been fully resolved, according to the bank.
Reports of problems accessing bank accounts spiked around 1 p.m. ET, when the website Downdetector reported about 20,266 outages.
"Some mobile and online banking clients experienced an issue accessing their accounts and balance information earlier today," Bank of America said in a statement. "These technology issues have been fully resolved. We apologize for any inconvenience."
Bank of America did not specify what caused the problem.
Bank of America outage:Customers report account outages, some seeing balances of $0
The bank’s help line account on X was directing customers to an automated link to request help.
BofA is the second largest U.S. bank behind JPMorgan and serves 69 million domestic consumer and small business clients.
In a statement to FOX Business, the company said:
"Some clients are experiencing an issue accessing their accounts and balance information today. These issues are being addressed and have largely been resolved. We apologize for any inconvenience."
BofA Outage Activity (Courtesy: Downdetector)
Still, Downdector’s monitoring site showed tech outages still being reported into the 7 p.m. ET hour.
| Ticker | Security | Last | Change | Change % |
|---|---|---|---|---|
| BAC | BANK OF AMERICA CORP. | 39.13 | -0.10 | -0.25% |
Shares of BofA ended the session little changed and have gained over 16% this year, slightly trailing the S&P 500’s nearly 20% gain.
Bank of America
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